Shruti Kalia

Deputy Director - Agency Development

Having completed my graduation in Travel and Tourism from the University of Delhi, I have more than 15 years of experience in the travel industry having majorly worked with various global travel management companies in the past.

I joined UNIGLOBE Travel in 2006 and in the organization I provide business consulting and training to UNIGLOBE agencies, help member agencies establish sales goals and align their growth path through effective implementation of technology and proprietary UNIGLOBE processes.

My responsibilities as Deputy Director - Agency Development are:

  • Creation of agency’s annual business plan based on the gap analysis of opportunities

  • Development of UNIGLOBE Travel Office -1Source, a powerful & unique web-based software that aggregates travel content from many sources into a single sourcing platform for faster access by front line agents to search, book and auto invoice. It is integrated with profiling capabilities to help agencies reduce turnaround time and improve operational efficiencies. The tool has self servicing capabilities for corporate customers as well.

  • Provide consulting support to agencies in selling UNIGLOBE Essential Access – Self booking tool for corporate customers.

  • Lead agency support through on-land, web and event based trainings.

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