A science graduate and a Master in Tourism Administration, I have over 15 years of experience in the travel industry. I‘ve worked with some of the largest global travel management companies in India. In 2004, I joined UNIGLOBE Travel as a Regional Agency Development Consultant, making available Business Consulting to help UNIGLOBE agencies establish their sales goals and achieve them through training, technology and process implementation. I have been actively involved in the Network Expansion for South Asia Region and have led the development of custom e-commerce technologies including the online portal and enhancement of various programs including HR and Personnel Development Program.
My responsibilities as Director - Agency Development are:
Assisting agencies in increasing their market share (both top-line and bottom-line) in their respective marketplaces.
Aligning new agency induction and conversion with the UNIGLOBE business system and prioritizing implementation of business support programs.
Creating specific business development plans based on a gap analysis of opportunities and goals.
Enhancing agency operations and efficiency through research and custom development of new programs including technology, tools and ancillary products.
Leading agency support through on-land, web and event based trainings.
Internally support extensive market research on various projects expanded to consumer validation for enhancing the agency support program specifically in operations and sales.
If you are interested in growing your business and operating an incredibly successful travel agency, then evaluate the UNIGLOBE business success system. Lets talk!